Privacy Policy

Effective Date: 08 Jan 2026
Last Updated: 08 Jan 2026

1. Introduction

NewPath Junk Removal (“NewPath,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard information obtained through our website at https://newpathjunkremoval.com and any forms, emails or text messages we use to provide quotes and schedule services (collectively, the “Services”).

By using our Services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information you voluntarily provide when you interact with us. This may include:

  • Contact details: such as your name, phone number, email address and physical address/ZIP code.

  • Service details: descriptions of items you want removed, photos or images of items (if you upload or text them), preferred pickup dates or times.

  • Communication history: records of your requests, customer service interactions and any feedback you provide.

  • Device and usage data: information about how you access our website (e.g., IP address, browser type, pages visited) for analytics and site improvement.

We do not intentionally collect sensitive personal data (e.g. government ID numbers, health data, payment card details) through our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Quoting and scheduling: to provide you with pricing estimates, confirm availability and schedule junk removal services.

  • Customer communication: to respond to inquiries, send service confirmations, reminders and important updates.

  • Service delivery: to dispatch our staff to the correct address and ensure proper equipment for the job.

  • Marketing (optional): to send updates about new services, promotions or seasonal reminders, if you have opted in. You can opt out at any time.

  • Website improvement and analytics: to analyse site traffic patterns, improve user experience and troubleshoot issues.

  • Legal compliance and protection: to comply with applicable laws, regulations, legal processes or enforceable governmental requests, and to detect, prevent or address fraud or security issues.

4. How We Share Information

We do not sell your personal information. We may share it only in the following circumstances:

  • Service providers: with trusted third‑party vendors who assist us in operating our website, scheduling jobs, sending emails or texts and analysing data. These providers are contractually obligated to handle your data securely and use it only for the purposes we specify.

  • Legal or safety reasons: if required by law or to protect our rights, property, safety or those of others.

  • Business transfers: in the event of a merger, acquisition or asset sale, your information may be transferred as part of the transaction, subject to this policy.

5. Data Retention

We retain personal information only as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes and enforce our agreements. When information is no longer required, we will securely delete or anonymise it.

6. Data Security

We implement reasonable technical and organisational measures to protect your information against unauthorised access, loss, misuse or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Choices and Rights

  • Access and updates: You may request access to or correction of your personal information by contacting us.

  • Marketing preferences: You can opt out of marketing emails or texts at any time by following the unsubscribe instructions or contacting us.

  • Cookies and tracking: You can usually modify your browser settings to control cookies. Note that blocking certain cookies may affect your experience on our site.

Depending on your jurisdiction, you may have additional rights (such as requesting deletion of your data); please contact us to exercise such rights.

8. Links to Other Websites

Our website may include links to external sites or social media platforms. We are not responsible for the privacy practices or content of third‑party websites. Please review the privacy policies of those sites separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page with a new effective date. Your continued use of the Services after the update constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at:

NewPath Junk Removal
Email: [info@newpathjunkremoval.com]
Phone: (703) 544‑7077
Address: Kingstowne / Alexandria, Virginia, USA